At JAC, our commitment is to give you quality service.  As part of that commitment, we gather information about our customers and Web site visitors so we can better serve you.  We realize your privacy is very important to you, your privacy is also very important to us.  You can be assured that we respect the confidentiality of personal information that identifies you and treat that information responsibly.  As described in this Privacy Policy Statement, we do not authorize the selling or renting of your personal information to third parties for their business purposes.

JAC values it customers and their personal information.  This site uses the highest technology available through Wix.com to ensure the security of your personal information.  This information is never sold, rented, or shared with anyone in any way.

Our site ensures a secure shopping site to protect against the loss, misuse, and/or alteration of your personal and payment information.

When you browse our site or submit an order, JAC Candles, collects two types of information about you.

 

The first type is called a 'cookie' (a marker).  As you are browsing our Web site, a cookie remembers who you are as you browse the site and place items in your shopping cart.  Without cookies, you would not be able to put items in your cart and click to view another Web page.  THis information is not linked to any personally identifiable information while on this site.  When you close your browser, have left our site, or been inactive for over twenty minutes, the cookies simply terminates.

 

The second type of information that we collect is used to process your order.  (Credit card information is only retained on our server long enough to process your payment)  This includes the following:

Name

Billing and Shipping Address

Email Address

Phone Number

Credit Card Information

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We use the information you provide when placing an order to complete only that order.  We do not share your information with outside parties except for what is necessary to complete taht order (such as processing your payment and providing your shipping address tot eh carrier for delivery).  We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.  We do not share this information with outside parties except to the extent necessary to complete that order.

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Your email and phone number are used if we need to contact you about the order.  Your email address is also used to notify you about the status of your order, and we use return email addresses to answer the email we receive.  Such addresses are not used for any other purpose and are not sold, rented, or shared with outside parties.

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If our site security or privacy change at any time in the future, we will immediately post the changes to this information page.  If you have any questions about our policies, the practices of this site, or your dealings with this Web site, please feel free to email us under the contact page.

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